Flows stuck in default
Welcome, abandoned cart, post-purchase running on Klaviyo's defaults. We rebuild every flow on-brand so it actually earns.
We build and manage email systems for eCommerce brands that turn subscribers into repeat buyers. Strategy, flows, campaigns, design, copy, reporting — one pod, one fee, one clear revenue line.
50+ brands trust Mailkey with their email channel
DTC teams across the EU & US — fashion, beauty, home, F&B.
Trusted by fast-growing DTC teams in the EU & US
Most DTC brands lose 20–40% of potential email revenue to broken flows, weak segmentation and inconsistent campaigns. Three quiet leaks, every month:
Welcome, abandoned cart, post-purchase running on Klaviyo's defaults. We rebuild every flow on-brand so it actually earns.
Same email, same list, same time — sender reputation drops. We ship tailored sends per segment, on a cadence that fits your brand.
Nobody watches the dashboard, the list churns. We review deliverability, engagement and revenue with you every month.
One pod owning strategy, design, copy, automation and deliverability — end to end.
Welcome, browse + cart abandonment (email + SMS), post-purchase, win-back, VIP tiers, back-in-stock. The full map — your list earns 24/7.
A cadence segmented by engagement, LTV and product affinity. Copy, design, QA, scheduling — handled.
Conversational flows, VIP drops, back-in-stock pings. Attentive or Klaviyo, compliant across FR, EU, UK, US.
On-brand editorial design. Copy that sells without shouting. Every send validated with you before it ships.
DMARC, DKIM, SPF, warm-up, list hygiene. We keep you out of Promotions — revenue lives in the Primary tab.
Sample dashboards below show what the monthly view looks like for our partners. Real case studies from live brands coming soon.
A French silk-and-cashmere brand with a large subscriber list, previously sending one newsletter a month. We rebuilt every flow, launched segmentation tiers, and shipped on-brand campaigns on a weekly cadence.
Dashboard and numbers shown are illustrative mockups — real case data from live brands lands here as it comes in.
We rebuilt the flows, launched segment-based drops, and moved the brand from one monthly send to a consistent cadence — same list, more output.
A Shopify store with no flows set up. We built the full engine, layered SMS on top, and locked in the reporting cadence.
Editorial design. Direct-response math. Every send built from scratch.
We map your setup and find where revenue is leaking.
Flows, campaigns and segmentation built around your brand.
Design, copy, automation, deliverability — shipped end-to-end.
Test, refine, compound — month over month.
Every send validated with you. Clear monthly reports.
No clauses, no asterisks. We're paid on outcomes — same skin in the game as you.
"The first agency that showed up to the kickoff already knowing my ACV, my repeat-rate and where my flows were leaking. They treated email like a P&L, not a deliverable."
"We went from one newsletter a month to a real campaign cadence. Email finally feels like a channel we run, not an afterthought."
"The audit alone was worth more than months of our previous agency. I forwarded it to our investor — he asked who made it."
"They care about my P&L like it's their own. Abandoned cart, VIP, post-purchase — all lifted. We finally see our list compound."
"Design that finally matches our brand. Copy that finally sells. Reports I actually read."
"They treat our list like their own business. Every email is reviewed with us before it goes out. Nothing ever feels off-brand."
No. If you're on Mailchimp, Omnisend, ActiveCampaign, Sendinblue, or anything else, we migrate you to Klaviyo during onboarding — and we make sure nothing breaks along the way.
Timelines depend on brand size, current setup and scope. Generally, first campaigns go live early in the engagement, flows get rebuilt shortly after, and the real compounding shows up in the following months. We'll walk you through a clear plan during the audit.
Mostly DTC e-commerce — fashion, skincare, home, F&B, accessories. We don't work with gambling, supplements with medical claims, or dropshipping. If it's a brand you'd proudly show your family, we're probably a fit.
No long-term lock-ins. We work month-to-month with a short notice period on cancellation. The goal is a partnership that makes sense to keep renewing — not one you're tied into.
A small pod: a strategist (your main contact), a designer, and a copywriter — in-house, never offshored. You'll work with the same people every week.
A structured breakdown of your current email setup: flows, templates, deliverability, segmentation, calendar. We show you what's working, what's leaking, and where we'd focus first. You keep the audit whether we work together or not.
Book a no-pitch call with a Mailkey strategist. We walk through your setup live, flag what we'd fix first, and give you a clear plan. You walk away with the audit — even if we don't end up working together.
No revenue growth? We work for free.
We'll be in touch shortly with a calendar link and a short intake. No spam, no drip — we hate that too.